PS4 Illegitimately Banned for "Botting"

In the spirit of discussing what shall now be discussed, discuss! Share your absurd, funny or even lauding stories about the PWE support/moderation, we're sure you have some! Direct quotes of messages are absolutely allowed.
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TriNitY706
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Illegitimately Banned for "Botting"

Post by TriNitY706 » Sat Jul 28, 2018 18:33

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TriNitY706
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Post by TriNitY706 » Sat Jul 28, 2018 18:40

Shadowblade wrote:
Wed Jul 18, 2018 19:59
Twylabite is an absolute cock.

TAH should file a formal, strongly (but politely) worded complaint detailing this utter incompetence and demand that the video evidence and time line be reviewed by Chancellor Knuckles.

He should also copy the complaint to PWE HQ in California and Cryptic.

However, deliberately staying logged in for 20 hours a day just to prove a point was not a particularly wise course of action.
TAH sent a detailed ticket including incident numbers, etc., demanding that it be escalated to Chancellor Knuckles and that Twylabite be barred from responding to any future support tickets they may file.
Shadowblade wrote:
Wed Jul 18, 2018 19:59
He should also copy the complaint to PWE HQ in California and Cryptic.
He as in who, Chancellor Knuckles? Meaning Chancellor Knuckles will copy the complaint or something else?

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Shadowblade
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Re: Illegitimately Banned for "Botting"

Post by Shadowblade » Sat Aug 11, 2018 04:28

"He" as in the player who was banned for botting, although it could have been a "she".

>:8o
:shock:
"It is a truth universally acknowledged, that a HAMSTER! man in possession of a good HAMSTER!, must be in want of a QUACK!"
Pride and Prejudice, Jane Austen (1775–1817)

Good to see forum censorship never makes things look worse then they actually were to start with.

:roll:

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Nippers Meowington
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Re: Illegitimately Banned for "Botting"

Post by Nippers Meowington » Thu Aug 23, 2018 14:23

Logging on for more than 20 hours should be fine. What's unwise is Neverwinter's lazy, contemptuous game moderation, and their half-assed damage control.

I intend to start a thread about trends with game moderation. This shit is terrible and mind boggling.

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Re: Illegitimately Banned for "Botting"

Post by j0Shi » Thu Aug 23, 2018 19:55

Nippers Meowington wrote:
Thu Aug 23, 2018 14:23

I intend to start a thread about trends with game moderation. This shit is terrible and mind boggling.
I'm interested :D
"This information is not official and is not supported by PWE. This content was removed from the official neverwinter forums because it provides information that is potentially false and sheds a negative light on unpublished and unknown drop rates within the game." -melodywhr

TriNitY706
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Good News

Post by TriNitY706 » Sun Sep 09, 2018 16:19

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Re: Illegitimately Banned for "Botting"

Post by Shadowblade » Sun Sep 09, 2018 21:20

Excellent.

As I said, Twylabite is an absolute cock and has been sent for "retraining" before. He's one of those mindless twats who could be a moronorator on the official forum and strut around like a Nazi, treating honest, genuine players as if they were hacking, scamming, cheating exploiters.

Glad you found another decent "Lead Game master" to add to my list!

:)
:shock:
"It is a truth universally acknowledged, that a HAMSTER! man in possession of a good HAMSTER!, must be in want of a QUACK!"
Pride and Prejudice, Jane Austen (1775–1817)

Good to see forum censorship never makes things look worse then they actually were to start with.

:roll:

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Re: Illegitimately Banned for "Botting"

Post by larry » Fri Sep 28, 2018 20:25

yes i agree about Chancellor Knuckles. very rude and bad at customer support several times i had put in support tickets and everytime its this guy and always got some line of b.s and wont show me proof .. i asked for this so called proof that u r taking away 2 yrs of my gaming and over 2800 in usd not to mention more then 1/2 your community.. i was watching a few ppl play on never winter the other day. and to be honest looked very low populated is cryptic not being held some what in the part of being wrong.. we didnt get emails, we didnt get any notice we didnt get a single thing from them when the ban wave happend.. how ever yes julia posted a post on the fourm i think it was the 12th and i can tell u this much me nor my wife were home that day and to top it off.. we aint been in barv since the 11th in the afternoon, yet u perm ban me and my wife with no proof of anything or any reason whats so ever.. they guy is a real piece of work.. and for the rest of the support i seen the way they been talkin to ppl .. i thought for customer service u were helpful and nice.. hell and u wonder why your customers want to snap off.. well talk to em like they are human..

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